FAQ

Since only a small percentage of the population will ever have to deal professionally with a private investigator, most people’s knowledge of the profession is drawn from shows like C.S.I., Monk or old Rockford reruns.

Absolutely. In order to work in California as a Private Investigator an individual must have a California state Private Investigator license, or be an employee of a licensed qualified manager. Department of Consumer Affairs, Bureau of Security and Investigative Services issues the license. There is a public website which lists all current license holders and through them you are able to ascertain if that individual had any disciplinary actions taken against them as well. If you simply click on our license listed on the home page it will take you to the state agency which will allow you to check any investigators license, including ours.

We take confidentiality and discretion extremely seriously. We keep all records, contacts and files secure. The only individuals beside yourself who will have any knowledge of our contact is someone that you choose to confide in. We guarantee privacy in our contracts that under no circumstances, unless otherwise specified, would the subject of our investigation have any information that they are being investigated. We never compromise this rule.

Although not required we do carry a two million dollar General Liabilities insurance policy just to be prudent. We are more than happy to produce this prior to beginning work on your case should you request it.

Although not required we do carry a two million dollar General Liabilities insurance policy just to be prudent. We are more than happy to produce this prior to beginning work on your case should you request it.

The California Department of Consumer Affairs, Bureau of Security and Investigations tracks all complaints and licenses under its jurisdiction. This information is public and can be easily viewed on their website. In addition to the numerous positive online reviews and testimonials from clients we are proud members of The Better Business Bureau, Dun and Bradstreet, Angie’s List, Linkedin as well as various reputable industry affiliated groups. Our reputation, built over 20+ years, is of the utmost importance to us and is second to none. We always endeavor to foster trust and confidence with each and every client. Although we can’t guarantee results we do guarantee we will do everything within budget and ethically permissible when working for you when we agree to take on your case.

The state of California requires that in order to become licensed one must be at least 18 years of age, undergo and pass criminal background checks by both the DOJ and FBI, have 6,000 hours of compensated experience in investigative work; or have a law and police science degree plus 4,000 hours of compensated experience in investigative work then pass a rigorous examination covering laws and regulations, civil and criminal liability, evidence handling, undercover investigations and surveillance. Once that is out of the way we pay a fee and issued the license.

Each case that comes to us is unique but as a general rule, the more information you have, the better. Any information we develop takes time which translates to money. That said generally name, DOB, SSN, description, picture, vehicle(s) description and plate numbers are all relevant information. As are home address, work address, schedule, known acquaintances or activities. If all you have is a name we can work with that, but more information is better.

It depends on the service. We do have lists of fees and expenses which we carefully considered in order to remain both affordable and competitively priced. Our services won’t be the least expensive nor will they be the highest. After discussion of your needs we can give you a fairly accurate quote. We discuss all fees up front and we require a retainer for service. We work with you to set a budget and in most cases it shouldn’t be necessary to exceed it. If your case does require more work than initially projected we will always discuss the services to be rendered, their costs and the anticipated benefits

We provide a variety of payment options for your convenience. We accept all major credit cards, checks, cash, money orders, PayPal, and direct deposits.

Signs of cheating are not necessarily the same thing as proof of cheating. Without proof, few cheating spouses will admit the truth. Human perception is biased. Any behavior, or change in behavior, can be interpreted in many different ways. If you trust your spouse, you’re likely to overcook obvious signs of infidelity. But, if you’re suspicious, you are more likely to notice signs of cheating everywhere you look (even if they are not there). These lists can become like a Rorschach Test, where people see what they want to see. With this in mind, it may be wise to approach these lists with some degree of caution.

If your situation requires it we can begin working immediately, however as a general rule the more time we have to prepare and plan the better the chance of success.

No, we’ve never been caught per se. On occasion the subject of our investigation may have been tipped off by something the client may have said or otherwise divulged and is suspicious. But confidentiality is paramount to us and even if confronted we would never divulge any information about our clients to anyone. We tell all clients, before and during the investigation, it is important they “act normally” around the subject so as not to put the subject “on guard.” We are very skilled at what we do, have dealt with even the most “aware” individuals. Generally by applying our finely honed skills, advanced techniques and state-of-the-art equipment we are able to be successful.

We do everything we can do to stay in touch before, during and afterwards up to the final report. All clients have different preferences and we allow for that. Of course we won’t risk detection or distraction but generally as long as it’s feasible to keep client’s abreast of developments we don’t mind doing so.

Our Locations

For your convenience, we have regional offices.
 Serving all of Northern, Central, Southern California.

Northern California

Southern California

San Jose

Address: 2880 Zanker Rd, Ste. #203, San Jose, Ca 95134
Phone: (408) 603.1850 
Fax:
(408) 432.7235

Modesto

Address: 2724 Scenic Bend,
Modesto, CA 95355

Phone: (916) 823.9600  
Fax:
(916) 823.9601

San Diego

Address: 12707 High Bluff Drive, Ste. #200, San DIego, Ca 92130
Phone: (858) 436.5286
Fax:
(858) 794.1450

Laguna Hills

Address: 23046 Avenida De La Carlota, Ste. 600, Laguna Hills, Ca 92653
Phone: (949) 229.7292
Fax:
949.588.5700

Contact Us

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Operation Hours:
24/7/365